Using the "black box" concept, the company can be seen as a system that consumes resources to provide users with products or services (whose intrinsic value is greater than that of the resources consumed). These resources are of four types (figure 1):
physical resources: energy, machinery, means of transport, etc. ;
human resources ;
information resources and intellectual services: manufacturing processes, design offices, etc. ;
financial resources: capital, customer payments, etc.
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