4. Our advice
The 5S project has two distinct dimensions:
You run the risk of encountering a large number of people who are reluctant to change. That's why it's important to get as many people on board as possible before you start. To do this, you need to take care with communication and involve people in the field as early as possible in the process. You also need to assess the power of those who are reluctant to take part in the project, and talk to them individually...
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