Key points
Profitability of an information system. Theoretical approach

In a second folder , we'll briefly summarize the main points we've made, so that the reader can easily visualize what we've just explained throughout this dossier.

Table 4 gives a detailed breakdown of costs and benefits, both tangible and intangible. Figure 5 presents the return on investment (ROI), which takes into account only tangible notions, whether costs or benefits. Profitability goes beyond the ROI perimeter, highlighting the financially intangible part involved...