5. Conclusion
The Observatoire de l'intranet confirms the significant inflection of the intranet in the perspective of Enterprise 2.0. In today's mature companies, the intranet is seen as a global system (figure 23), which requires both its overall technological dimension and its social complexity to be taken into account. The systemic approach to the intranet is therefore part of a holistic, human-centered approach.
All types of work organization – private or public – are now concerned. The lead taken by larger companies, which have long been involved in intranet-specific processes, seems to be gradually melting away, to the benefit of the rapid evolution of smaller...
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