3. Preparing for the big day
The customer will certainly direct his audit towards the sensitive points in your customer/supplier relationship.
It is therefore essential to be prepared (see Customer audit preparation form (Tool
1
)).
To make sure you're ready for the big day and reap the benefits of this key moment, here are five key suggestions to guide you in your preparations.
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Preparing for the big day
Our advice
Downloadable tools
Customer audit preparation formThis form will help you prepare your customer audit so that you don't forget any steps and can track the progress of the actions you still need to take.
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