1. Principles and issues
First, let's define design.
The ISO 9000 definition...
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Ongoing reading
Principles and issues
Bibliography
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(1) - KAORU ISHIKAWA -
La gestion de la qualité : outils et application pratique.
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Dunod entreprise, p. 242 (1984).
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(2) - JURAN (J.M.) -
Planifier la qualité.
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AFNOR Gestion, p. 314 (1989)....
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