How can knowledge management be integrated into the quality management system? : Mistakes to avoid

Mistakes to avoid
How can knowledge management be integrated into the quality management system?

Authors : Cécile MALATERRE, Jean-Luc BERSON, Olec KOVALEVSKY

Publication date: November 10, 2022 | Lire en français

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7. Mistakes to avoid

7.1 Don't be content with using conventional media

A multitude of media and supports are available for recording knowledge. It's best to use the media best suited to the type of knowledge to be shared or transmitted, and to the recipients. Video, pictograms and illustrations are suitable for simple knowledge. Text and detailed explanations supplemented by diagrams remain the best means of transmitting more complex knowledge.

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Mistakes to avoid