Case of hotel room reservations
From conceptual modeling to requirements engineering

The case study is an application for managing hotel room reservations in French ski resorts. A group of hoteliers in the Alpine region has decided to outsource the centralized management of their reservations to an external organization called Yeti. Yeti has entrusted you with analyzing the problem, clarifying the requirements for the system, and conceptualizing a solution through the development of a conceptual diagram. The group of hoteliers, all of whom have extensive experience in the hotel industry, has agreed on a number of management options. These are outlined in the text below. These are not detailed...