1. Administrative functions required by the company and associated professions
A table of acronyms and abbreviations can be consulted at the end of the article.
Administration covers several areas:
measuring and improving service quality ;
incident handling and management ;
equipment and software asset management, from ordering to destruction or resale;
databases ;
monitoring, optimization and automation of system operation ;
monitoring, optimization and automation of network operations.
People are in charge of these areas, which correspond to professions.
Defining tasks, improving everyone's efficiency, choosing the means to be used all require a global vision.
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Administrative functions required by the company and associated professions