6. Mistakes to avoid
6.1 Don't think of documentation as a management tool
It's not enough to circulate a document for it to be applied or to change working methods. The document must be accompanied by staff information. Quality is a tool for change, not quality documentation.
Similarly, traceability records should not be used as an internal control tool.
In contrast, a meeting report with a record of decisions is a quality document.
6.2 Don't waste time on unsolvable problems
That's just the way it is. 100% of the staff...
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Mistakes to avoid
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