1. Ongoing quality improvement process
Note :please refer to the bibliographical references at [32][8][29].
Quality methods, techniques and tools are applied as part of the "5 Z" continuous improvement process:
zero default ;
zero failure ;
zero delay ;
zero stock ;
paperless.
Juran [13] has represented this approach in the form of a helix (figure 2). It is also known as TQM (Total Quality Management), the rules, principles and requirements of which are specified...
You do not have access to this resource.
Exclusive to subscribers. 97% yet to be discovered!
Already subscribed?
Log in!
Ongoing reading
Ongoing quality improvement process