5. Specific features of management control
The question is whether classic management control tools can be easily transposed to collaborative situations, and with what specific features.
To a certain extent, it could be said that collaborative strategies tend to lighten certain control procedures. This is, in fact, one of the objectives: to avoid excessive agency costs, which are a handicap for integrated, hierarchical organizations.
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Let's take the example of the franchise network. In an integrated company, whose development has been capital-intensive, the sales outlets are branches belonging to the company, and run by salaried managers who may behave opportunistically, and who must be controlled by implementing costly...
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Specific features of management control