Overview
Read this article from a comprehensive knowledge base, updated and supplemented with articles reviewed by scientific committees.
Read the articleAUTHOR
-
Sophie TOUBLANC : Project management consultant and trainer
INTRODUCTION
Conflict management is the art of resolving differences of opinion in a way that satisfies everyone involved. Conflicts are an integral part of project life. For the project manager, they imply adopting a specific posture and management style in order to overcome them and enable the project to continue under good conditions.
In four steps and with a few practical recommendations, this guide will help you to manage conflicts.
Exclusive to subscribers. 97% yet to be discovered!
Already subscribed? Log in!
Managing project conflicts
Identify the issues and characteristics of conflicts
Bibliography
Project Management Institute, Guide to the Project Management Body of Knowledge (PMBOK Guide) , Newton Square, PMI, 2009 (4th ed.): chap. 9 "Human resources management in projects" and 9.4 "Project team management and techniques".
Reference
IPMA-ICB Competence Chart, Chap. 26 ("Conflicts")
Exclusive to subscribers. 97% yet to be discovered!
Already subscribed? Log in!
Article included in this offer
"Design and engineering management"
(
364 articles
)
Updated and enriched with articles validated by our scientific committees
A set of exclusive tools to complement the resources
