Create a framework for a mediation-type approach
The mediation approach for project managers

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FIC1545 V1 Practical sheet

Create a framework for a mediation-type approach
The mediation approach for project managers

Author : Stefan CSÖSZ

Publication date: July 10, 2016 | Lire en français

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1. Create a framework for a mediation-type approach

1.1 Check whether the situation is suitable for the mediation approach

Mediation is a process designed to enable the parties involved to negotiate a way out of conflict. At the end of the process, it is hoped that a calm and efficient working relationship can be achieved. Mediation comes into play when the conflict is already at an advanced stage and the situation is deadlocked. Indeed, if the conflict is just beginning, mediation may be too cumbersome, or even counter-productive.

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1.2 Seeing the mediation approach as...

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