2. Use the facilitation required by the specific context of virtual teams
Lack of contextual awareness is at the root of many problems in virtual teams.
It is therefore essential for the project manager, in his or her role as facilitator, to encourage processes and initiatives that provide a better understanding of the team members' environment and constraints.
2.1 Facilitating acceptance, within the team, of not understanding everything
We also need to encourage team members to accept that they can't explain everything. This reduces the reflex to undermine trust in the absence of an explanation. A virtual project team often needs to learn that weak signals alone may not provide a sufficiently reliable interpretation of the situation. This understanding is not easy at first sight. That's why it's important...
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Use the facilitation required by the specific context of virtual teams
Set up conditions for effective communication
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Teleworking best practicesThis tool proposes a number of best practices for improving employee teleworking, and gives some advice on how to facilitate and improve this mode of operation.
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