9. Glossary
Function
Action of a product or one of its components expressed exclusively in terms of purpose. A function is expressed by an infinitive verb followed by a complement. It must disregard any reference to solutions (AFNOR standard NF X 50-151).
Service function (FS)
Function expected of a product (or performed by it) to meet the needs of a given user.
Need
Fundamental requirement that necessitates the creation of the product; it's the expression just necessary.
Product
A product must be the best compromise, at a given time and in a given context, to satisfy the user's needs at the lowest possible cost.
Design and production (of a product)
The entity responsible for the...
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