Gather useful information
Determine the scope of an audit program

In preparation for the management system's management review, or at another steering committee meeting, it may be useful to gather the following information in order to fine-tune the planning of audits to be carried out:

• feedback from stakeholders, such as customer complaints or difficulties in the supply chain;

• previous year's audits and associated results;

• any changes that have occurred ;

• updating identified risks and opportunities;

• the practices of the certification body, where applicable, and the associated results.

Using this information, and taking into account management objectives and orientations, you can define or update your audit campaigns, documented, for example, in a summary table (see Audit planning template (Tool ...