3. What does the National Quality Standard contain?
Criterion 1: conditions for informing the public about the services on offer, the time needed to access them and the results obtained.
Criterion 2: The precise identification of the objectives of the services offered and the adaptation of these services to the beneficiaries when designing the services.
Criterion 3: Adaptation of services and reception, support, monitoring and evaluation procedures to the target audience.
Criterion 4: suitability of teaching, technical and supervisory resources for the services provided.
Criterion 5: qualification and development of the knowledge and skills of the personnel...
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What does the National Quality Standard contain?