6. Our advice
6.1 Always try to show a cause in the management category.
This helps to reduce the sense of guilt felt by those involved in drawing up the diagram, and can help to reveal causes due to ways of doing things and practices in the field that are not known to management.
6.2 Make statistics on all cause/effect diagrams and cause categories
This may help identify latent or widespread causes for which in-depth actions can be incorporated into the quality plan.
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Mistakes to avoid
The QQOQCP method
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