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INTRODUCTION
The particularity of Web 2.0 tools such as social networks is that they affect the "human" as much as the "tools" part. In most organizations, this digital and collaborative culture is still poorly disseminated. Managing such a "social" platform is not a matter of directing it, but rather of bringing together the active forces involved around a single issue. The links between participants vary in strength. On the Net, these links are usually weak.
This fact sheet will give you an overview of the particularities of (open to all) public social networks and corporate social networks (CSNs).
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Understanding the uses of social networks in your projects