Implementation
Cost of obtaining quality

The implementation of the QOC is based on two main elements: taking stock of the situation and defining the organization and resources to be deployed, using procedures.

The method is based on the following chronology:

• condition of premises :

  • preparation of the elements required for an initial COQ assessment,

  • calculation of COQ and global components,

  • calculation of basic indicators and preparation of dashboard ;

• definition of the future COQ organization :

  • procedure,

  • definition of the means to be implemented.

Of course, all these phases must be planned and approved by management, in order to demonstrate to all the company's players that management is also committed, and to define responsibilities, deadlines... and ensure follow-up...