2. Concepts of "users" and "needs
The elements of reasoning used here are of two kinds: actors and needs. To make the connection between these two types of elements, it's best to first define them. The development of a large part of the questions related to this connection, as to each of them, will then present itself in a more "natural" way.
2.1 Stakeholders: direct and indirect users
Every product has players who are directly involved in its commercial life cycle: the direct users. On the other hand, the product also involves involuntary players, known as indirect users.
A few simple examples can illustrate this approach.
• For a car, the driver, the buyer, then the passengers, etc. will be the direct users,...
Exclusive to subscribers. 97% yet to be discovered!
Already subscribed? Log in!
Concepts of "users" and "needs
Issues
Bibliography
Exclusive to subscribers. 97% yet to be discovered!
Already subscribed? Log in!
Article included in this offer
"Design and production"
(
149 articles
)
Updated and enriched with articles validated by our scientific committees
A set of exclusive tools to complement the resources
