3. Our advice
3.1 Motivate and involve employees through indicators
Indicators are a key factor in involving employees in the quality approach. That's why it's essential to support the implementation of indicators by raising awareness of the importance of the parameters measured. What's more, the system of indicators must enable employees to know how they are contributing to the achievement of the company's overall objectives.
3.2 Indicators are just an alarm
Indicators are used to identify the organization's...
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