What application opportunities are there?
Taking account of the company's context in the quality management system

The analysis required by ISO 9001 applies, in fine, to the quality management system with regard to expected results, and therefore to its constituent elements, such as quality policy, customer processes, product and service specifications, work rules and procedures, required skills and knowledge, and work equipment.

In other words, an analysis at company level, with a view to strategically defining competitive product and service offerings, is not the same thing as translating or projecting this analysis onto the quality management system.

Take, for example, the case of an industrial company wishing to expand into the aeronautical sector, in which it does only a small amount...