1. Production traceability: challenges and applications
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1.1.1 When the quality crisis hits...
To understand what this article is about, we need to look at the problem from the point of view of the marketing or customer service department of an industrial manufacturer.
One day, a customer, then another, then dozens of them, file a complaint with the service department or distributors, reporting a malfunction, whether major or minor, in the appliance they have purchased....
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Production traceability: challenges and applications
Bibliography
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VIRUEGA Jean-Luc -
Tracabilité
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: Outils, méthodes et pratiques. Éditions d'Organisation 2005.
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Système LEAN
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: Pensez l'entreprise au plus juste. Village Mondial 2005.
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