Communicate the results, communicate the approach!
Deploying business intelligence: what's at stake and what methods should be used?

Select the key information you want to communicate: "The film's title".

Collectively define the criteria for selecting the key information to be communicated: "and if I were the customer, what would I want to know first?

Define the format: appointments, alerts, intranet, CSR, newsletters, posters... You can also create a "Breakfast" type event to promote the results and process of monitoring (raising awareness of the monitoring culture and its benefits for the company and for each individual).

Evaluate...