Test the available sources of the monitoring solution
Benchmark monitoring solutions

This is an essential point. The sources available for purchasing or renting the monitoring solution will condition the monitoring coverage.

Monitoring solutions work in several different ways for coverage, which can be complementary. They allow you to add your own sources. They also :

• crawl and monitor source packages that are integrated into the solution or sold as add-ons;

• integrate external service providers who supply information feeds on Twitter, forums, blogs and news sites, for example.