2. Project implementation, actions taken
In the activities involved in implementing KM within the group, it is possible to distinguish two main phases, which are closely linked, as follows:
September 2005 to November 2008: KM implementation based on a software platform and initial operational results;
December 2008 to September 2010: linking KM to the Group's strategic challenges and repositioning within the Group.
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In fact, three Knowledge Managers, two of...
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Project implementation, actions taken