1. Define concepts
The cross-functional performances of successful community-driven innovation companies are :
a corporate culture that encourages openness and collaboration ;
products imagined by leading-edge user communities;
animation skills ;
experts capable of "sorting" through the community's production;
silo-free organization, direct access between hierarchical layers ;
existing or new community managers;
innovation processes using crowdsourcing for creation (ideas come from everyone);
innovation processes using problem-solving techniques (a problem-solving method based on group work);
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Define concepts