1. What's the use of a quality qanuel?
This is a fundamental question: why and for whom is such a document needed?
In order to reflect on its structure, the following diagram can be used:
list the recipients of the quality manual ;
for each recipient, ask yourself what information they need by reading your manual;
draw up a summary of the needs identified and deduce the content of your quality manual (table of contents).
Please noteA special note for companies and organizations in the automotive supply chain. While ISO 9001:2015 no longer requires a quality manual, IATF16949:2016 for the manufacture of series and replacement parts for the automotive industry does require a quality manual as part of the management system (§ 7.5.1.1). The quality manual required by IATF16949:2016 may, however, be made up of several...
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What's the use of a quality qanuel?