5. Conclusion

Evaluating and monitoring the criticality of equipment requires the implementation of metrics and performance indicators. They provide industrial company managers with dashboards to enable them to take corrective action if results fall short of objectives. They have two families of indicators at their disposal: impact indicators enabling them to observe the results of their decisions, and activity indicators to influence the effectiveness of their proactive organizational strategies. The definition of performance indicators implies a very thorough reflection on the objectives expected from their use. Poorly defined objectives lead to ineffective and often useless indicators. Three steps are essential in the process of developing indicators: reliable collection of raw data, choice of metrics and calculation of the indicator value. For conventional business sectors, the choice of indicators...