Check the level of understanding and internal ownership of quality

The quality management system has been deployed within your organization, but how is it perceived by the various departments and processes that make it up?

Do they understand the ins and outs?

Do they understand the benefits in terms of overall company management? Do they see any added value in the day-to-day management of various projects?

Is this understanding duplicated throughout the organization, or do the levels diverge?

Take stock!