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INTRODUCTION
You want to capitalize on and share your organization's know-how (processes, practices, business rules, tools, expertise, experience, innovations, etc.). It's all about :
map your know-how assets ;
define a repository to support the structuring and formalization of different types of know-how and innovation results (e.g.: processes, business rules, architectures, etc.);
deploy and exploit this repository to form the basis of your know-how;
equip this repository with IT tools;
monitor and manage the repository, and ensure its continuity.
The know-how repository represents the support structure (the container) of your know-how assets (the content).
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Build a repository to capitalize on know-how