5. Our advice
5.1 Be sure to define the information needs of the various parties involved
This is the most important process in communication. Indeed, the other sub-processes, such as "gathering information" or "producing presentation media", are derived from it and are therefore dependent on it. It's important to pay close attention here, so as not to overlook anything.
5.2 Pay particular attention to information gathering
It has a direct impact on the "accountability" process.
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Mistakes to avoid
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