8. Mistakes to avoid
8.1 Don't overlook organizational resistance
They are among the most difficult obstacles to overcome. Refusal or reluctance to share information, due to a certain mistrust of change, or even the appearance of security problems, will hinder collective performance.
In the past, keeping information to oneself served to accentuate one's authority. This way of thinking is totally unfounded today, as the power dimension is often transversal rather than hierarchical.
8.2 Don't forget to involve your...
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Mistakes to avoid
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