Transform your organizational processes
How do you manage the value chain?

The concept of the "value chain" was introduced by Michael Porter. He defines a company as a chain of activities transforming inputs into outputs, which are ultimately sold to customers. All these activities are interconnected.

The Porter value chain (Tool 1 ) is presented in this sheet.

In the eyes of customers, the combination of different processes and their interactions generates value. Value is therefore not limited to the company as such, since it also includes its relationships with partners (subcontractors, distribution...