How do you define relevant indicators to measure system performance? : Involve the people involved in data collection and communicate the results

Involve the people involved in data collection and communicate the results
How do you define relevant indicators to measure system performance?

Author : Olec KOVALEVSKY

Publication date: July 10, 2014 | Lire en français

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4. Involve the people involved in data collection and communicate the results

It's only by putting indicators into practice that we realize how useful they are. To do this, data must be collected and compiled by various people within the company.

To facilitate their work, it is useful to define precisely the methods of collection, calculation, frequencies and responsibilities, for example in the form of a table, as illustrated below.

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Involve the people involved in data collection and communicate the results