Master the design and development process

This fact sheet will give you an insight into the steps to be followed, the tools to be used and useful references, so that those responsible for designing and developing products, systems or services have a methodical approach to meeting customer needs and expectations.

It offers a global vision of the phases of a project, detailing the objectives of each, starting with the practices and tools for capturing customer needs and requirements and translating them into functionalities.

Tools, standards and benchmarks are discussed in order to understand their usefulness in framing and advancing design and development practices to meet applicable customer, regulatory or best practice requirements.