What kind of planning is involved in a quality management system?
Mastering quality management system planning

With the PDCA (Plan, Do, Check, Act) approach at the heart of quality management system operation (see Implementing the principle of continuous improvement in a QMS [FIC 0556] ), it's hardly surprising that the notion of planning plays an important role in any quality approach.

The main planning themes in a quality approach (cf. ISO 9001 or other quality management system standards) are :

• planning developments and modifications to the quality management system...