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AUTHOR
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Olec KOVALEVSKY
: Consultant-trainer, manager of AVANTAGE QUALITÉ since 1997 - Consulting and training in organization, process approach and quality for companies in the private and public sectors, specializing in VSEs – SMEs - ISO 9001, MASE, ISO 14001 certification support - ISO 9001 quality system audits - ICA/AFNOR qualified auditor
INTRODUCTION
Once your company's quality approach has been defined and put in place (see Defining the stages of your certification project
[FIC 0409]
for planning your quality project), it's up to you, the quality manager or coordinator, to make the planning part of your company's quality management system a reality on a day-to-day basis.
This fact sheet provides answers to the following questions:
What kind of planning is involved in a quality management system?
Who's in charge of planning?
What are the desirable planning cycles and horizons?
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Mastering quality management system planning