Understand the specific implementation conditions and success indicators for CSR integration
Implementing knowledge management in the age of corporate social networks

If employees are to contribute directly to the company's information flow, a sufficient level of inter-individual trust needs to be established.

The factors that make up this trust are complex and numerous. A phase of free appropriation is often favorable to the emergence of real uses and needs in terms of regulation, security and the establishment of rules of good network operation specific to the community in question.

Trust is underpinned by the development of a preference charter, co-constructed with users and their hierarchy, and by the fact that it is collectively...