2. Identify the problem, the opportunity, the stakeholders, their needs and constraints
Unfold and iterate the following activities:
Analyze the context of the current situation in the field that concerns you or that you are studying:
Examine sensitive factors, gaps in the existing situation, potential improvements, market opportunities and so on. This is a statement of fact.
Express the problem, question or opportunity and its context in a short text (2 to 5 sentences). Deduce and formulate, in a very synthetic way (one sentence only), an idea or concept for a product, service or organization that would respond, without thinking about a solution. This potential, non-existent element is called the "system under study".
Based on the above elements, and by answering the questions indicated, express the finality or goal of the future...
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Identify the problem, the opportunity, the stakeholders, their needs and constraints