1. Guide to reading the standard
Deploying a quality management system in an organization must add value. So, before going into the details of the standard's requirements, it may be useful to review a few principles to keep in mind in order to understand its purpose
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The first obvious fact is that customers and other interested parties (legislators,...
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Ongoing reading
Guide to reading the standard
Bibliography
Bibliography
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(1) - MOUGIN (Y.) -
La qualité 2015 c'est facile ! Comprendre les évolutions de la norme Afnor NF EN ISO 9001.
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Afnor édition (2015).
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(2) - MOUGIN (Y.) -
Réinventer sa démarche processus....
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