2. What documentation should the quality system include?
A quality management system is not a documentation system. Documentation serves the QMS, but is not the essence of the QMS. When building a documentation system, you need to ask yourself whether a particular document is useful or not. ISO9001 emphasizes the need for the documentation system to be flexible in line with the company's context.
The extent of information documented as part of a quality management system may differ from one organization to another, depending on :
the size of the organization, its areas of activity and its processes, products and services;
the complexity of processes and their interactions;
people skills.
As a result, there is no such...
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What documentation should the quality system include?
What documented information does ISO9001 require?
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