4. Steps in the outsourcing process

4.1 When should you outsource?

When it comes to outsourcing, managers must adopt a strategic approach. The new competitive factors (capacity for innovation, responsiveness) are linked to the company's ability to cooperate and network, and therefore to outsourcing.

• This involves making a strategic analysis of the company, defining its core competencies, competitive advantages, value-creating activities, sources of differentiation...

  This analysis is divided into four main stages:

  • identifying the scope of activities to be outsourced ;

  • analysis of organizational coordination and the interfaces to be built between activities that...