7. Conclusion – The importance of a culture of risk and uncertainty

"Business continuity is above all a matter of corporate culture, and it takes time to put in place. It's even harder than risk management culture, because crises don't happen all the time. So frequent exercises are needed to maintain this culture and keep managers and decision-makers ready to make decisions in an emergency. For the rest, business continuity is a toolbox for which you need to obtain the minimum resources necessary to deal with the unexpected", explains the business continuity manager of a paper mill interviewed in 2022.