9. Management integrating human and cultural factors

The standard ISO 31000 :2018 involves taking into account cultural and human factors within the organization. This approach, while common sense, is not easy to identify in practice. It presupposes the use of a series of items to properly define the risk management system:

• applicable industry regulations;

• corporate culture, history and values ;

• corporate policies (HR policy, CSR policy, supplier policy, etc.);

• the quality approach implemented within the organization, and the quest for continuous improvement;

• using the process approach ;

• corporate governance and comitology ;

• the system...