Investigation process according to ISO 37008
ISO 370008:2023 – Internal Investigation in organizations, recommendations

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Investigation process according to ISO 37008


ISO 370008:2023 – Internal Investigation in organizations, recommendations

Author : Nicolas DUFOUR

Publication date: January 10, 2026 | Lire en français

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6. Investigation process according to ISO 37008

This section details the key steps involved in organizing the internal investigation process as defined by ISO 37008.

6.1 Investigation team

In order to ensure the effectiveness of the internal investigation process, the investigation team assumes the appointment of a head of mission responsible for coordinating the internal investigation, as well as the appointment of investigators dedicated to conducting detailed investigations.

The concept of the investigation team can be understood in a broader sense to include external experts appointed to provide legal opinions on certain facts, as well as experts who can analyze certain elements (particularly security experts such as incident response teams). This may include teams responsible...

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