5. Knowledge capitalization and management
5.1 Corporate memory
The term Knowledge Management has recently come to be used to describe the capitalization and management of knowledge within an organization, in order to maintain a corporate memory and improve operating efficiency. Memorizing experience and making it available to staff can be vital for the company; this operation can now be greatly facilitated by the implementation of an internal company network, Intranet, and multimedia document management tools.
Market competition, the limitations of traditional productivity enhancement methods, and the risk of losing know-how through retirement or reorganization are all factors motivating the search for new ways to improve processes or organization....
Exclusive to subscribers. 97% yet to be discovered!
Already subscribed? Log in!
Knowledge capitalization and management
Methods and tools for SBC development
Article included in this offer
"Software technologies and System architectures"
(
227 articles
)
Updated and enriched with articles validated by our scientific committees
A set of exclusive tools to complement the resources
Bibliography
Exclusive to subscribers. 97% yet to be discovered!
Already subscribed? Log in!
