10. Glossary

Corrective action

Action taken to eliminate the causes of a detected non-conformity.

Preventive action

Action taken to eliminate the causes of a potential non-conformity.

Continuous improvement

Recurring process of enriching the environmental management system to achieve improvements in overall environmental performance in line with the organization's environmental policy.

Environmental aspects

A component of an organization's activities, products or services that may interact with the environment.

Audit

Systematic, independent and documented process for objectively obtaining and evaluating audit evidence to determine the extent to which the organization's environmental...